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SHIPPING POLICY

Shipping Policy

Our Shipping Policy was last updated on: [20-02-2025]

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Company: (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Excel One Stop Solution Private Limited
  • Goods: Items offered for sale on the Service.
  • Orders: Request by You to purchase Goods from Us.
  • Service: refers to sale of insurance through our website or company channel..
  • Website: refers to a2zsuvidhaa.com, accessible from https://partners.a2zsuvidhaa.com/
  • You: mean the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable..

Domestic Shipping Policy

Shipment Processing Times

All policy shipments are processed within 2-3 business days. Shipping is only made on weekdays and orders are not shipped or delivered on weekends or holidays.

If we are experiencing issues with logistics, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment to P.O. boxes or addresses

a2zsuvidhaa.com only ships to addresses within the Indian territories and addresses.

Shipment confirmation & parcel tracking

You will receive a Shipment Confirmation Email once your parcel has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

a2zsuvidhaa.com is not liable for the loss of parcel during transit. If your parcel is lost, misplaced or damaged in transit, please contact us for rearranging the shipment.

Please save the parcel, if received damaged, before approaching us.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting our website: https://a2zsuvidhaa.com/contact.php
  • By sending us an email: support@a2zsuvidhaa.com / info@a2zsuvidhaa.com
Policies:

Privacy Policy

Refund Policy

Terms&Condition

Shipping Policy

Grievance Redressal Policy

Compliance:

AML & Compliance Policy

BC Agent Oversight Policy

Information Security Policy

Head Office:

Excel One Stop Solution Pvt. Ltd.

32/33 Gopal Bhavan, 2nd Floor, 199 Princess Street

Distt:-Mumbai

Pin Code :400002

Maharastra

Corporate Office:

Excel One Stop Solution Pvt. ltd.

A 31-32, NEAR BASNI RAILWAY STATION, RAMESHWAR NAGAR

Distt:-Jodhpur

Pin Code :342005

Rajasthan

Business Enquiries:

Retailer/Distributter

Mobile No: +91 9251133333

Telephone No: 0291-2727270

Email:-info@a2zsuvidhaa.com

Email:-support@a2zsuvidhaa.com

Copyright ©2025 A2Z Suvidha. All rights reserved